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Save money The intensive, performance-enhancing nature of this workshop enables participants to gain optimal know-how and practice in only two days. Increased confidence in their speaking skills means that all staff attending the workshop will be able to handle daily transactions in English, whether on the phone or face to face. Their improved performance will bring you faster and better business! Build understanding Does spoken English communication in your organisation build a positive atmosphere where people know exactly what others want from them? Straightforward professional speaking is not only a question of saving time and money; it is also about avoiding misunderstandings, embarrassment and confusion. While it is not easy to measure the effects of the irritation, frustration and even anger that unclear, imprecise and inappropriate communication produces, this unquestionably makes a negative impact on the balance sheet... Create movement Does spoken communication in English in your organisation get things done efficiently, effectively, and with a minimum loss of time? Staff who are able to respond promptly and effectively in English will have a greater chance of making a positive impact and creating mutually beneficial working relationships with clients and colleagues, both professionally and socially. Awareness of different acts of speech during the course will enable them to move forwards with increased confidence, improving their skills through further experience. Your trainers – Straightforward communication pros Heather Turin is both an English language trainer and teacher trainer who has been involved in providing language services to international organizations and companies in all areas of the economy over the past 10 years. She has created a number of customized courses for international administrators, banks, the pharmaceutical industry and insurance companies, among others. A manager herself, she is fully aware of the time constraints of busy professionals and aims to design courses that enhance performance fast. Claudia Pfeiffer is a bilingual English/French language trainer and former business executive in advertising. She has taught in such sectors of the economy as banking, telecommunication, food and the pharmaceutical industry. From the years spent in management, Claudia has a wide understanding of companies’ needs and the restrictions in time in today’s markets. From her experience in language training and in living and working for many years in the US, Japan and France, she also has an acute awareness of the communication difficulties people face in an international environment and can help them to move towards immediate efficiency in communication.
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N° TVA - 658
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